Customer Service:
We have a friendly and professional staff dedicated to eagerly answer your questions and serve your current and future needs for teak furniture. To better serve you, We maintain an extensive inventory in our large showroom with an area of 10,000+ sq. feet. In-stock orders leave our warehouse in 1-3 business days of payment. If the furniture in our current stock does not fit your needs we will be happy to manufacture custom designed teak furniture. We pride ourselves in not just the Royalty, whose homes we have furnished, but the thousands of Malaysians and expatriates that are completely satisfied with our solid Teakwood (Jati) furniture that they adore their homes and gardens with. Having our roots in the hospitality services industry, we regard customer service as the single most important priority.

How to Order:
Visit our showroom anytime between 9AM and 6PM, any day of the week including public holidays.
Ordering from Teakita's catalogue is easy!  Simply choose your furniture and fax us an order form or contact us by email or phone.
We will send you a quotation as soon as possible.
Download a faxable order form.
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Payment Methods:
We accept Visa, MasterCard and Paypal for payment. Checks, money transfer or money orders are also accepted. Orders for custom merchandise, including engravings and carvings, are charged fifty percent of the full cost at the time of order and the balance is payable on delivery. For more details please visit finance options page.

After-Sales Service:
At Teakita, we are known for our after-sales service. We are able to have our showroom at a place with very little traffic in the outskirts of the city due to the fact that most of our invidual customers are repeat customers. As rarely happens, that a defect was undetected by our quality control personnel, and was delivered to a customer, as soon as we are informed, we arrange for a replacement at no extra cost to the customer. If we are out of stock of the particular item at that time, we can deliver another item that is similar to and chosen by the customer, until the replacement is ready. We provide 5 years full warranty on all our furniture.

Maintenance Service:
At Teakita, we do provide a teak furniture maintenance service for a small fees. Please let us know if you need a repair or maintenance of your Teak Furniture, no matter where it was purchased from. Or contact us for a no-obligations(free) furniture examination & quotation for maintenance by Teakita. We are only an email or a phone call away.

With an experience of many years, our staff are expert at Teak furniture maintenance. Depending on the type of maintenance/repair required, it can be done on site or we can arrange your furniture to be brought to our factory.
For any additional information, please feel free to contact us and we will promptly reply you with the information you need.